120-Day Return & Refund

120-Day Satisfaction Guarantee

  • No questions asked returns within 120 days
  • Satisfaction guaranteed for metal prints
  • Easy return process

How to Initiate a Return:

  • Email us at support@couplefits.com
  • Include your order number and photos
  • We'll respond within 24 hours

Return Shipping:

  • Customer covers return shipping costs
  • Free return shipping for damaged/incorrect items
  • Free return shipping for manufacturing defects

Refund Process:

  • Email confirmation when return is received
  • Refund to original payment method
  • Processing time: 5-10 business days
  • Full refund includes original shipping for defective items

Important Information:

  • Keep original packaging for returns
  • Take clear photos of any damage
  • Include tracking for your protection

For Damaged Metal Prints:

  • Send clear photos to support@couplefits.com
  • Include order number
  • We'll process replacement or refund immediately

Questions About Returns? Contact our customer service team at support@couplefits.comΒ - We typically respond within 24 hours.

Note: Returns must be securely packaged to prevent damage during shipping. All metal prints should be returned in their original condition.